The largest supplier of lawn and garden care products in the whole world is from the SCOTTS MIRACLE-GRO company. when the two companies merge , they faced the following problem.
1. customer overlapping
2.mismatching invoice systems which leds clash.
3. Replication in the sales force efforts.
4. Conflict arises in multiple supply chain design.
5. information system systems cannot be coordinated to resolve the argument.
Merging of the two companies leds to reduced productivity and unsatisfied customer services.
